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This web portal is managed by Prontto SAS in Colombia and Prontto LLC in the USA. In all sections of the site, the terms "we", "us" and "our" refer to Prontto. Prontto offers this web portal, including all information, tools and services available on it, to you, the user, subject to your acceptance of all terms, conditions, policies and notices indicated here.
By accessing our site and/or purchasing any services from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced in this document and/or available through hyperlinks. These Terms of Service apply to all users of the site, including, but not limited to, browsers, vendors, customers, merchants, and contributors of content.
We recommend that you read these Terms of Service carefully before accessing or using our web portal. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions of this agreement, you must not access the website or use any services. If these Terms of Service are considered an offer, your acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current Service shall be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our web portal. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any minor dependents to use this site.
You may not use our service or products for any illegal or unauthorized purpose or violate any laws in your jurisdiction (including but not limited to copyright laws).
It is prohibited to transmit any type of worm, virus or any code of a destructive nature.
Failure to comply or violate any of the Terms will result in immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (except credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to meet and adapt to technical requirements of networks or connecting devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without express written permission of our part.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
At Prontto, we are not responsible if the information available on our site is not accurate, complete or up-to-date. The content of this website is provided for general information purposes only and should not be the sole basis for making decisions, without first consulting primary, more accurate, complete or updated sources of information. Any reliance on the material on our website is at your own risk.
This site may contain historical information that, by its nature, is not current and is presented for your reference only. We reserve the right to modify the content of this site at any time, but we are not obligated to update any information on our site. By agreeing to these terms, you acknowledge that it is your responsibility to be aware of changes to our site.
Prices for our services and products are shown in USD and are subject to change without notice.
We reserve the right to modify or discontinue the service (or any part or content thereof) at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the service.
Prontto offers a free trial for potential customers to evaluate whether our service is right for them. If you decide to opt out of the free trial, you must participate in an onboarding call before we can activate your subscription, ensuring you clearly understand the scope of the service.
Customers who opt out of the free trial and find the service is not suitable for them can request a prorated refund if they cancel their subscription before the end of the current subscription period (i.e. before the next billing date). To request a prorated refund, customers can contact us via live chat on our website www.prontto.co or by email to legal@prontto.co.
Full payment for any quarterly, semi-annual or annual subscription is required to start the subscription.
Once a quarterly, semi-annual or annual subscription is activated, the subscriber can request to pause the subscription for one or more months, upon payment of a fixed monthly fee in advance. No student discounts or other discounts will be applied to the subscription break rate.
A prorated refund for unused time will not be issued in the event of cancellation of a quarterly, semi-annual or annual subscription before its expiration.
Customers have the option to suspend their subscription for one or more months, paying a fixed monthly fee up front. To request subscription suspension, customers must contact Prontto.
To access and use the Service, you must provide accurate, complete, and up-to-date purchasing account information. You agree that you will be billed and charged using the purchase account information provided. Additionally, you agree to pay all fees and charges incurred in connection with your subscription to the Service, including monthly subscription fees.
Subscription cancellations can be made at any time by sending an email to legal@prontto.co. Once the cancellation is processed, the next invoice will not be charged. Cancellations do not carry a prorated refund for the current subscription.
Some products or services may be available exclusively online through the Website. These may have limited quantities and are subject to return or exchange in accordance with our Return Policy.
We strive to display as accurately as possible the colors and images of our products in the online store. However, we cannot guarantee that your monitor's representation of any color will be accurate.
We reserve the right, but not the obligation, to limit sales of our products or services to any person, geographic region or jurisdiction. This can be applied on a case by case basis. We also reserve the right to limit the quantities of any products or services offered. Descriptions of products or pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. All product or service offers are subject to availability and may be canceled if they are contrary to law. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
We reserve the right to refuse any order you place with us and may limit or cancel quantities purchased per person, household or order, at our discretion. These restrictions may apply to orders placed under the same customer account, the same credit card, and/or the same billing and/or shipping address. In the event of changes or cancellations to an order, we will endeavor to notify you via the email address and/or billing address/phone number provided when placing the order. We also reserve the right to limit or prohibit orders that, in our sole opinion, appear to be placed by dealers, resellers or distributors.
You agree to provide accurate, complete and up-to-date purchase and account information for all transactions conducted at our store. You further agree to promptly update your account and other information, including your email address and credit card details, to facilitate accurate transactions and effective communications.
For more details, see our Return Policy.
We may provide you with access to third-party tools over which we have no control or oversight.
You acknowledge and agree that these tools are provided “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement by us. We shall have no liability whatsoever arising from your use of these optional third-party tools.
Your use of optional tools offered through the website is entirely at your own risk and discretion and you should familiarize yourself with and accept the terms on which they are provided by the relevant third-party provider(s).
We may offer new services and/or features through the website in the future, subject to these Terms of Service.
Some content, products and services available through our Service may include materials from third parties.
Links to third party websites on this site may direct you to sites not affiliated with us. We are not responsible for the content, accuracy or any other aspect of these third-party websites, or the materials, products or services offered on them.
Any transactions made in connection with these third-party websites are at your own risk. We encourage you to review the third-party's policies and practices before engaging in any transaction. Complaints or questions regarding third party products should be directed to them directly.
If you send us specific comments at our request (for example contest entries) or send creative ideas, suggestions, proposals, plans, or other materials without a request, whether online, by email, by postal mail, or otherwise Otherwise (collectively, "comments"), you agree that we may use, edit, copy, publish, distribute, translate and otherwise employ any comments that you send to us at any time without restriction. We are under no obligation (1) to maintain any comments confidential; (2) pay compensation for any comments; or (3) respond to comments.
We reserve the right, but are not obligated, to monitor, edit or remove content that we determine is unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene or other objectionable material, or violates any party's intellectual property or these Terms of Use. Service.
You warrant that your comments do not violate any third-party rights, including copyright, trademark, privacy, publicity or other personal or proprietary rights. You further warrant that your comments do not contain libelous, unlawful, offensive or obscene material, or contain any computer virus or other malware that could affect the operation of the Service or any related website. You must not use a false email address, pretend to be someone other than yourself, or otherwise mislead us as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and shall have no liability for any comments posted by you or any third-party.
Submission of your personal information through the Service is subject to our Privacy Policy. Please see our Privacy Policy for more information.
Occasionally, typographical errors, inaccuracies or omissions may appear in the information on our site or in the Service, including product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have placed your order).
We are under no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law. The failure to specify an update or refresh date in the Service or on any related website, should not be taken to indicate that all information in the Service or on any related website has been modified or updated.
You are prohibited from using the site or its content for the following purposes: (a) any unlawful activity; (b) solicit others to engage in unlawful activities; (c) violate international, federal, provincial or state laws, or local regulations; (d) infringe our intellectual property rights or those of third parties; (e) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) provide false or misleading information; (g) upload or transmit viruses or any other type of malicious code that may affect the functionality of the Service or any related website, other websites, or the Internet; (h) collect or track the personal information of others; (i) generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) interfere with or circumvent the security features of the Service or any related website, other sites or the Internet. We reserve the right to terminate your access to the Service or any related website for violating any of these prohibited uses.
We cannot guarantee that your use of our service will be uninterrupted, timely, secure or error-free. We also do not guarantee that the results obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice. You understand and agree that use of the service is at your own risk. The service and all products and services provided through the service are provided "as is" and "as available" for your use, without warranties of any kind, whether express or implied.
In no event will Prontto, nor any of our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors, be liable for any injury, loss, claim or any direct, indirect, incidental, punitive damages. , special or consequential of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), liability strict or otherwise, arising from the use of any service or product obtained through the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any error or omission in any content or any loss or damage of any kind incurred as a result of the use of the service or any content (or products) posted, transmitted or made available through the service, even if advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Prontto and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees and affiliates from any claim or demand, including fees reasonable attorneys' fees, made by third parties due to your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or third party rights.
In the event that any provision of these Terms of Service is held to be illegal, invalid or unenforceable, such provision shall remain enforceable to the maximum extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.
The obligations and liabilities of the parties that arose before the date of termination of this agreement shall survive the termination of this agreement.
These Terms of Service will remain in effect unless terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or by simply ceasing to use our site.
If we determine, in our sole discretion, that you have failed, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to the termination date; or accordingly, we may deny you access to our Services (or any part thereof).
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this site or in respect to The Service, constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any agreements, communications or prior or contemporaneous proposal, whether oral or written, between you and us (including, but not limited to, any prior version of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafter.
These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of [name of country or state], and you agree to submit to the exclusive jurisdiction of the courts located in [name of city and country] to resolve any dispute arising in connection with these Terms of Service or any agreement under which we provide Services.
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Any questions regarding the Terms of Service can be directed to legal@prontto.co.